Privacy Policy
Last updated: September 2026 • Cloudenex Marketing & Infotech Solutions
1. Who We Are
Cloudenex Marketing & Infotech Solutions (Registered Office: Kanpur, Uttar Pradesh, India; International Branch: Dubai, UAE) operates cloudenex.com and related enquiry funnels. Contact: info@cloudenex.com, +91 94514 73124.
2. Data We Collect
Contact and business details you submit (name, email, phone/WhatsApp, company, website/social URL, budget and revenue tiers, project brief, job applications including resumes and portfolio links), plus technical data (device, browser, pages visited, UTM source) collected via privacy-respecting analytics.
3. How We Use Data
To respond to enquiries within 24 hours, prepare audits and quotes, deliver contracted marketing, marketplace, web, and studio services, evaluate job applications, and improve site performance. We do not sell personal data.
4. Legal Bases & Indian IT Act 2000
Processing follows the Information Technology Act 2000 and applicable SPDI rules: consent for enquiries and applications, contract necessity for client delivery, and legitimate interest for fraud prevention and service improvement with opt-outs honoured.
5. GDPR Rights for European Visitors
EU/EEA visitors hold rights of access, rectification, erasure, restriction, portability, and objection. Email info@cloudenex.com with subject “GDPR Request” — we respond within 30 days and process only with a valid basis, applying data minimisation and limited retention.
6. Cookies
We use strictly-necessary cookies for site function and, with consent where required, analytics cookies to understand aggregate usage. You can block cookies in your browser; core pages remain usable. We do not run cross-site behavioural profiling without consent.
7. Sharing & Security
Data is shared only with service providers essential to delivery (hosting, analytics, CRM) under confidentiality obligations, and with authorities when legally required. Protections include TLS in transit, access controls, least-privilege internal access, and periodic review of integrations.
8. Retention & Your Choices
Enquiry data is retained for up to 24 months for follow-up and compliance, client records per contract and tax law, and unsuccessful applications for up to 12 months unless you request earlier deletion. Opt out of marketing anytime via info@cloudenex.com.
